Offers & Discounts | Gift Vouchers | Hub Box App

Booking Policy

Offers & Discounts

Please note: all offers are subject to availability and can be withdrawn at any time.

DINE-IN DEALS:

MOTHER’S DAY 2026

 

KIDS EAT FOR FREE – SUMMER 2025 

 

CHELTENHAM STUDY HUB

• Students receive free unlimited coffee when using Hub Box Cheltenham to study, as well as 25% student discount on any food ordered
• Valid Monday – Friday, 2pm – 5pm
• Offer available in Hub Box Cheltenham only
• To redeem, the student must show a member of the Hub Box Cheltenham team a valid student ID
• Discount cannot be redeemed via the Order and Pay at table system
• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time

 

DISCOUNTS
As our little way of saying thanks, we offer the following discounts on our services. To use these discounts, we need to see a valid photocard ID card (it’s best to show this before placing your order). The discounts can only be used on eat-in orders, or via takeout when ordering directly from a restaurant. The discount is applied to the cardholder’s order. The discount only applies to the purchase of food & drink.

NHS staff / Blue Light cardholder: 10%

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Available in all Hub Box restaurants
• Must have a valid ID
• Discount only applied to cardholders order + 1 other guest
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be applied to just drinks
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

Military: 10%

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Available in all Hub Box restaurants
• Must have a valid ID
• Discount only applied to cardholders order + 1 other guest
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be applied to just drinks
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

OTHER DISCOUNTS AVAILABLE:

Student discount: 10%

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Discount only available in Portsmouth, Cardiff, Bristol, Falmouth, Cheltenham, Plymouth, Exeter & Dorchester
• Must have a valid student card
• Discount only applied to the cardholders order
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be applied to just drinks
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

Pard Card – Cornish Locals Only: 10% discount

• 10% discount applies to any order that includes food (not a drink only order)
• Available in Hub Box Truro, Hub Box Pentewan, Hub St Ives, Hub Falmouth
• To redeem the discount, show your Pard Card to a member of the team
• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• To redeem, must be via table service or takeaway with a member of the team
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system
• For more information about Pard Card: https://pardcard.com/

 

Baker Tom Staff – 10% discount

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Discount available in any Hub Box restaurants
• Must have a valid Baker Tom ID – some form of evidence that proves you work for Baker Tom
• Discount only applied to the cardholders order + 1 other guest
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be applied to just drinks
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

HUB ST IVES

St Ives Gold Card

15% off with £15 minimum spend

• Discount is only available at Hub St Ives
• Not in conjunction with any other deals, offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Must have physical gold card to redeem discount
• Discount applied to the cardholder only
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be redeemed via the order and pay at table system or the click + collect system
• Minimum spend of £15 must be spent to redeem discount

 

HUB BOX TAUNTON

Snap Fitness: 10% discount

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Discount only available in Taunton
• Must have a valid ID from the gym
• Discount only applied to the cardholders order
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be applied to just drinks
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

Taunton Brewhouse Customers: 10% discount

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• 10% discount is available in Hub Box Taunton only for Taunton Brewhouse customers
• Valid Sunday – Thursday, anytime
• To redeem the discount, please show a member of the team your Taunton Brewhouse theatre ticket or confirmation email
• The date of the ticket must match the date of your visit
• This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
• The discount cannot be redeemed through the Order and Pay at Table system or the Click + Collect system

 

Hub Box Exeter

Exeter Locked in a Room customers – 10% discount

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• 10% discount is available in Hub Box Exeter for Locked in a Room customers only
• Valid weekdays only (Monday – Friday) any time before 6pm
• Not available during school holidays (Easter Half Term, May Half Term, Summer Holidays)
• To redeem the discount, please show a member of the team your Exeter Locked in a Room ticket or confirmation email
• The date of the ticket must match the date of your visit
• This discount can be used for eat-in purchases and takeaway, when ordered with a member of the team
• The discount cannot be redeemed through the Order and Pay at Table system or the Click + Collect system

 

Exeter Chiefs – 10% discount

• This 10% discount is for Exeter Chiefs staff members only
• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Discount available in Hub Box Exeter only
• Must have a valid Exeter Chiefs or Sandy Park card & show to the Hub Box team to redeem the discount
• Discount only applied to the cardholders order + 1 other guest
• To redeem must be via table service and takeaway
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

 

Hub Box Cardiff

Mermaid Quay Business – 10% discount

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Discount only available in Hub Box Cardiff
• To redeem this discount, please show a member of the Hub Box Cardiff team valid evidence that you work at Mermaid Quay
• Discount only applied to the Mermaid Quays worker’s order
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be applied to just drinks
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

HUB BOX CHELTENHAM

Astradius Employees – 10% discount

• Not in conjunction with any other offers or promotions
• Hub Box reserve the right to withdraw the offer at any time
• Discount only available in Hub Box Cardiff
• To redeem this discount, please show a member of the Hub Box Cardiff team valid evidence that you work at Astradius
• Discount only applied to the Astradius worker’s order
• To redeem must be via table service and takeaway on food and drink
• Discount cannot be applied to just drinks
• Discount cannot be redeemed via the Order and Pay at table system or the Click + Collect system

 

Gift Vouchers & Experiences

Paper Vouchers

IMPORTANT UPDATE ON PAPER GIFT VOUCHERS:

• From 12th June 2023, paper gift vouchers will no longer be valid.

 

Digital Gift Vouchers

• Once activated the value on this Hub Box digital gift voucher can be used as full or part payment at any Hub Box or Hub Restaurant.
• Digital gift vouchers are issued in denominations of £5 starting at £5 up to a maximum value of £250.
• The monies on the digital gift voucher cannot be exchanged for cash. Any remaining balance on your voucher will remain – the full value does not have to be redeemed in one transaction.
• All monies on the digital gift voucher must be used by the expiry date which is 24 months from the date of purchase.
• No change or refund will be given.
• Gift vouchers are primarily intended to spend inside our restaurants to purchase food and drink, but from time to time you may be able to use them through other sales channels such as online ordering – if this facility is available. Gift vouchers cannot be redeemed if you place an order through third-party delivery agents.
• You should treat this digital gift voucher as cash.
• This digital gift voucher is not a credit, debit or cheque guarantee card.
• Hub Box Ltd reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice. Your statutory rights are not affected.
• If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

 

Gift Cards

• Once activated the value on the Hub Box Gift Card can be used as full or part payment at any Hub Box or Hub Restaurant.
• Gift Cards can be topped up between £1 to £1000. The purchaser of the gift card will be charged a mandatory £1 for the card and card holder on top of the value they wish to top the card up with.
• Gift Cards can only be purchased in site and cannot be purchased online.
• The Gift Card can be topped up as many times as the holder likes.
• The monies on the gift card cannot be exchanged for cash. Any remaining balance on your voucher will remain – the full value does not have to be redeemed in one transaction.
• All monies on the gift card must be used by the expiry date which is 24 months from the date of purchase.
• No change or refund will be given.
• Gift cards are primarily intended to spend inside our restaurants to purchase food and drink, but from time to time you may be able to use them through other sales channels such as online ordering – if this facility is available. Gift Cards cannot be redeemed if you place an order through third-party delivery agents.
• You should treat this Gift Card as cash.
• This Gift Card is not a credit, debit or cheque guarantee card.
• Hub Box Ltd reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice. Your statutory rights are not affected.
• If you require any further information please contact us by emailing info@hubbox.co.uk – postal address, Hub Box Limited First Floor | 68 Lemon Street | Truro | Cornwall TR1 2PN

Digital Voucher Experiences

IMPORTANT INFORMATION REGARDING ACCESSIBILITY

Some of our restaurants that host experiences do so in their upstairs area. Unfortunately, the upstairs area of our restaurants are not wheelchair accessible. Before you purchase a ticket for an experience, please contact the team directly to find out whether or not the experience you are interested in will be suitable for your requirements. We apologise in advance for any inconvenience this may cause.

Hub Box App

OUR APP IS NO LONGER SUPPORTED. IF YOU NEED ANY FURTHER INFORMATION REGARDING THE APP OR ANY MARKETING PROMOTIONS, PLEASE EMAIL APP@HUBBOX.CO.UK

PLEASE ALSO NOTE THAT ALL PROMOTIONS EXPIRED AFTER 12 MONTHS

For the HUBBOX App Privacy Policy, Terms and Conditions & FAQ’S, please click on the links below:

PRIVACY POLICY

TERMS & CONDITIONS

FAQ’s

 

Last updated March 9th, 2026