HUBBOX RETURNS POILCY

We promise to refund any unworn, unused items you are not completely happy with when you return it to us in saleable condition by post within 14 days of receipt.

Any returns should be sent to:

Hubbox Limited
Unit 1, Bells Business Park
Cardrew Industrial Estate
Cardrew Way
Redruth
Cornwall
TR15 1SS

We recommend you obtain proof of postage.

We expect most parcels to be refunded within 7 days of reaching us (excluding weekends and bank holidays), please note this does not include your bank’s processing time. We will email you to let you know once your parcel has been received and your refund has been processed. Refunds will be credited to your original method of payment

All goods will be inspected on return. In the unlikely event that an item is returned to us in an unsuitable condition, we reserve the right to refuse a refund and the item(s) will be sent back in the condition it was received.

Please include your proof of purchase and preferred contact information with your returned order so that we can get in touch.

If you have any further questions or if your returns haven’t reached us after the returns timeframe, please get in touch so we can help you further steph@hubbox.co.uk